Technology Support Specialist

69 Days Old

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. \n Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee contribution, free lunch every Wednesday, discretionary bonuses, and more! Office based – Liverpool Street \n We’re looking for candidates with experience supporting end users across hardware, software, and general IT systems.  This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: \n Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage and maintain technology equipme...
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Location:
London
Job Type:
FullTime
Category:
Customer Service & Support

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