Job Title - IT Support Analyst

Location - Glasgow City Centre

Hours - 40 hrs per week

Optical Express is one of the World’s leading providers of Laser eye surgery with the largest number of clinics throughout the UK and Europe. A progressive organisation, we operate over 110 clinics. The group operates in the UK, Ireland, Croatia and Germany.

A fantastic opportunity has arisen to join Optical Express at a really exciting time, we are currently looking to recruit an experienced IT Support Analyst to based in our Head Office in the city Centre of Glasgow.

The role will involve supporting both the head office and operational areas of the business; as such an understanding of diverse infrastructures alongside the ability to analyse, detect, diagnose and resolve issues, whilst providing a high degree of customer satisfaction are all fundamentals. The role requires visits to our sites throughout Scotland so a driving license will be essential.

Candidates will be a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment.

Hours of work are predominantly between 8AM and 5.30PM on a rotational shift pattern basis and a degree of flexib...