IT Support Analyst – Entry-Level | £30K | On-Site (Hinckley, Midlands) | Permanent

Looking to take the next step in your IT career?

We’re looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley, operating one of the UK’s most advanced production facilities and supporting high-volume work for major brands in fashion, film, sports, and music.

This is a junior-level role, ideal for someone for whom this would be their second or third professional experience, someone eager to grow quickly and gain broad exposure across both support and project-based work. The team is looking for someone who’s interested in a long-term opportunity, and candidates who are available to start soon may be given priority.

About You

• You’re tech-savvy, curious, and a natural problem solver.
• You’ve got some hands-on experience with Windows 10/11, Active Directory, and basic networking.
• You’re comfortable being the first point of contact, communicating clearly and confidently.
• You want more than a service desk job - you’re looking to get involved in exciting IT projects too.

What You’ll Do

• Provide first-line IT support to users
• Manage user accounts, equipment setups, and basic troubleshooting (PCs, printers, networks, etc.)
• Work on a broad range of IT initiatives - not just tickets
• Liaise with third-party vendors and support teams
• Support new joiners with IT inductions
• Learn from a talented IT Infrastructure Engineer and develop quickly

If you’re interested, please get in touch to find out more or apply with your CV.