Job Posting Title:
Platform Engineer

Req ID:
10125134

Job Description:

About the Role & Team

At Disney, we are storytellers. We make the impossible, possible. The Walt Disney Company is a world-class leader in entertainment and technology. Walt's vision was to continually discover new ways to engage and inspire audiences around the globe - a passion that continues to guide everything we do, from theme parks and streaming platforms to sports, media, and immersive experiences. At the heart of every endeavour is a commitment to creating and delivering unforgettable moments - and we are always seeking new ways to enhance these magical experiences.

The mission of Enterprise Technology is to deliver technology solutions that align with our business strategies while enabling enterprise efficiency and driving cross-functional innovation. Our teams deliver competitive advantage by elevating consumer experiences, supporting growth, and fostering operational excellence.

This role sits within the International Application Services (IAS) team, which is dedicated to providing business technology solutions that empower growth and deliver value across Disney's global brands, markets, and business units.

Platform Engineering, a function within IAS, ensures that our application deployment platforms are fully optimised to support business-critical applications across Corporate International. The team is also a key proponent of a DevOps culture, encouraging continuous improvement and operational excellence.

We are seeking a skilled and versatile Platform Engineer with both strong development expertise and deep operational knowledge.

This individual will partner with Software Engineering, Security, Sustainment, Business Architecture, and IT Operations teams to influence how we build, deploy, and manage applications. This is a unique opportunity to play a leading role in our cloud adoption strategy and help modernise our suite of legacy systems. The successful candidate will be hands-on throughout the Software Development Life Cycle and serve as a champion of DevOps principles.

What You Will Do

Your responsibilities will include, but are not limited to, the following:

• Act as a technology subject matter expert, working closely with technical stakeholders and business clients to address issues and propose enhancements
• Design, develop, and maintain scalable, resilient cloud infrastructure using Infrastructure as Code
• Investigate and resolve production issues promptly - from user interface (UI) through to application logic (API & database) and infrastructure
• Identify and mitigate risks to service delivery; proactively resolve issues to maintain operational continuity
• Lead technical recovery during major outages, engaging with multiple stakeholders including external vendors and managed service providers
• Monitor system performance and make recommendations for improvements to ensure optimal application functionality
• Drive continuous improvement initiatives across existing technical solutions
• Promote and support a DevOps culture within the team
• Collaborate with the Security team to ensure all systems follow a "security by design" approach
• Pursue operational excellence by ensuring delivery and support processes are efficient, user-friendly, and measurable
• Ensure solutions meet performance, availability, and capacity expectations
• Lead the creation and maintenance of Disaster Recovery plans
• Conduct research into third-party products to provide added value to the business
• Recommend and support analysis of emerging technologies for future initiatives
• Stay current with the latest technologies and industry best practices

• Operating Systems: Microsoft Windows Server (2016-2022)
• Middleware: Microsoft IAS
• Scripting: PowerShell
• Version Control: Git (GitLab)
• CI/CD Tools: GitLab Pipelines, Octopus Deploy
• Infrastructure as Code: Terraform, Ansible
• Cloud Platforms: Microsoft Azure (and AWS)

• Operating Systems: Ubuntu (18-22)
• Middleware: Apache Tomca
• Databases: Microsoft SQL Server (T-SQL)
• Scripting: Bash
• Cloud Platforms: Amazon Web Services (AWS)
• Containers: Docker
• Monitoring & Logging: Datadog

• Strong problem-solving abilities with a strategic mindset
• Self-starter who works independently with minimal guidance
• Effective communicator able to simplify complex information for diverse audiences
• Proven ability to collaborate across functional teams and lead small projects
• Keen attention to detail with a proactive, solutions-oriented approach
• Committed to fostering a culture of continuous improvement and innovation

• Demonstrates in-depth technical knowledge and experience in the relevant domain
• Utilises industry best practices to improve processes, services, and products
• Provides guidance and support to less experienced colleagues

• May lead small-scale initiatives and serve as a key technical resource
• Collaborates effectively across teams, vendors, and business partners

• Understands how own function integrates with broader business strategies
• Keeps informed on competitive trends and emerging technologies

• Plays a pivotal role in project, operational, and service delivery outcomes
• Works within established policies but exercises sound judgment in decision-making

• Capable of explaining complex or sensitive information in a clear and persuasive manner
• Builds consensus and fosters alignment among cross-functional teams