Job Description

Product Specialist (Product Manager) Infrastructure Security (One Braham (4140), London, United Kingdom)
Closing Date: Wednesday 13th August 2025
Locations: Birmingham, Bristol, London and Manchester
Flexible Working

The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

The Scope

Since forming as a unified security organisation in 2014, we have grown to a circa £600m business today. We have strong plans and ambition to grow to £1bn before 2030.

Our goal is to make BT the standout company within the security space across SMB, Corporate and Public sector customers.

The key purpose of this pivotal role is to lead on BT Security’s Managed Infrastructure Products and Services to support BT Security’s revenue growth ambitions. An important element of this role is to lead on operational excellence and consistency across the network security portfolio overall to support growth across all of BT Business channels in the UK.

What you’ll be doing

• Taking the lead on identifying future opportunities for the infrastructure security portfolio.
• Consistently looking to grow the market opportunity for Infrastructure security, defining the channels that we will sell in (including Digital marketplaces & public sector).
• Owning the customer experience for Infrastructure security vendors to ensure it is consistent across the vendors and the channels.
• Owning the definition of future capabilities that the vendor-specific product managers can then implement.

Experience needed

• Previous experience managing the end-to-end product lifecycle from concept to market launch using agile methodologies.
• A strong understanding of the MSP and firewall Cyber Security Market & how this differs across business channels.
• Extensive experience engaging and influencing stakeholders externally (Customers) and internally at the highest level (C suite/Director Level).
• Knowledge of processes underpinning customer service delivery to ensure quick and cost-effective product/service delivery.
• Proven ability to translate customer and market demand into product development decisions, requirements, and user stories.

The skills you’ll need

• Product Lifecycle
• Product Strategy
• User Experience Design
• Stakeholder Management
• Platform/Technology Architecture & Feasibility

Benefits

• Annual on-target bonus 10% (based on personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with option to buy up to one week's work of contracted hours.
• This will increase with service.
• 2 weeks carer’s leave
• From January 2025, new Family Leave policy: 18 weeks full pay, 8 weeks half pay, 26 weeks statutory rate for all parents welcoming a new child.
• Enhanced women’s health support including menopause, screenings, period care, and more.
• Life Assurance (4x life cover)
• Exclusive colleague discounts on BT broadband, EE mobile plans, retail discounts, EE TV, and more.
• Option to join Healthcare Cash Plan, dental, gym memberships, volunteering days, and electric vehicle salary sacrifice ('My EV').
• 24/7 private virtual GP appointments for UK colleagues.

With over 175 years of heritage, BT is a global leader in secure connectivity and collaboration platforms, serving 1.2 million business customers worldwide. We value diversity and believe in making a positive impact by championing digital skills and building stronger, smarter, more secure businesses.

We celebrate differences and foster innovation, offering opportunities for everyone to excel. Although these roles are full-time, flexible working arrangements are encouraged. We also provide reasonable adjustments during the selection process.

Note: We are committed to diversity and inclusion. If you’re excited about this role but don’t meet every requirement, please apply anyway — you might be the right fit for this or other roles within our wider team.