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A PE-backed digital transformation business with service lines across data, platform & digital engineering, Open AI, infosec, devsecops and agile. With considerable PE backing, the company is growing rapidly in Europe with a client base in banking and financial services.

Role Summary:

The Senior Client Partner is a high-impact, strategic role responsible for managing the organization’s most critical client relationships and driving business growth through these partnerships. A hybrid type role that will focus on new logo acquisition (as a primary target) and delivering senior client relationship management, the role requires a deep understanding of the client’s business, industry, and long-term goals. The Senior Client Partner will serve as the primary point of contact at the executive level, providing strategic counsel, driving client satisfaction, and ensuring revenue targets are met. Additionally, this role requires collaboration with internal teams to deliver solutions that meet client expectations and drive overall business success. This role will exclusively look at the banking and financial services industries.

Key Responsibilities:

1. Revenue Growth and Business Development:

• New logo identification and acquisition
• Drive profitable growth by managing and growing multi-million dollar accounts
• Oversee and lead negotiations of large deals

2. Executive-Level Client Relationship Management:

• Build and maintain strong relationships with key stakeholders
• Lead high-level client meetings to discuss business objectives, performance, and opportunities for growth.

3. Strategic Account Leadership:

• Develop and execute long-term strategic account plans
• Identify and develop new business opportunities
• Collaborate with internal teams to ensure execution of projects
• Own the financial performance of client accounts, including revenue forecasting, profitability, and expense management
• Ensure accurate financial reporting and billing processes
• Monitor account performance metrics and proactively address potential challenges

5. Project and Delivery Oversight:

• Provide oversight for the successful delivery of projects and services
• Ensure continuous improvement of service delivery.

6. Industry Expertise and Thought Leadership:

• Provide thought leadership, offering insights and strategic advice to clients
• Represent the company at industry events, conferences, and client forums.

Qualifications:

• Bachelor’s degree in Business, Marketing, Technology, or a related field (MBA preferred).
• 10+ years of experience in client management, account leadership, or business development, with a focus on large, strategic accounts.
• Proven track record of managing large, complex client relationships with multi-million-dollar revenue responsibilities.
• Deep expertise in BFSI, with the ability to understand the client’s business challenges and offer innovative solutions.
• Strong financial acumen with experience in managing account profitability, forecasting, and budgeting.
• Excellent communication and presentation skills, with the ability to engage and influence senior executives.
• Strong leadership and team management skills, with experience in leading cross-functional teams.
• Proficiency in CRM tools (e.g., Salesforce) and business management software (e.g., Microsoft Office Suite).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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