• Opportunities for professional development
• Plus our Sodexo employee benefits package

Soft Services Manager

London, WC2H 9FA - Full time

At Sodexo, we’re passionate about our people.We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

We are looking for a highly motivated and experienced Soft Services Manager to oversee the delivery of cleaning, pest control, and waste management services at our Covent Garden site.This role is critical in maintaining the highest standards of service and presentation within a luxury environment.

As a Soft Services Manager you'll:

Lead the daily operations of cleaning services, ensuring all areas are maintained to the highest standards.

Oversee pest control and waste management, ensuring compliance with policies and health & safety requirements.

Manage and motivate a team, providing training, support, and performance monitoring.

Conduct and record regular quality checks, addressing any issues promptly.

Liaise with supervisors, client representatives, and site teams to ensure smooth service delivery.

Manage rotas, reporting, stock levels, and operational paperwork.

Drive continuous improvement and inspire a culture of excellence.

What we're looking for:

Experience in a similar role within a luxury or high-profile environment.

Strong leadership and team management skills with the ability to inspire and motivate.

Excellent communication skills, both written and verbal.

Strong organisational skills with the ability to prioritise in a fast-paced environment.

Professional presentation and a keen eye for detail.

Knowledge of COSHH and health & safety standards (IOSH/NEBOSH desirable).

Computer literate, confident with Word, Excel, and PowerPoint.

Why Sodexo? :

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

**Chatter Line

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications